Free Ranging

Orders of prints in stock will be dispatched within 2 days of receiving orders, as sending artwork requires time and care.

Some artworks are print to order, in this instance please allow 2 weeks for printing time and postage. If your order is time sensitive, please contact Sarah directly at hello@sarahbraybrook.com

Art works will be sent using the Standard Australia Post service. Art will be packaged either flat between two sheets of cardboard, or in a sturdy postage tube.

Express Post services are available upon request at the cost of that service to you.

All orders are trackable within Australia and Internationally. The current world climate has placed a great strain on postal services, making delivery times vary greatly.

Sarah Braybrook is committed to providing exceptional art production for every order. Whether a single giclee print, a poster or a collection of prints, every order receives the individualised care it deserves. 

Sarah Braybrook has a no returns policy for change of mind. 

Artwork that is delivered will be free of defects.

In the unfortunate instance that damage to your order occurs during shipping, please email photos of the damaged items to hello@sarahbraybrook.com within 48 hours of receiving your order.

Upon confirmation of damaged goods, a return address will be emailed to you. Please send the damaged items to this address, and a replacement item will be sent to you upon receipt of the damaged order.

In the case you choose to receive a refund for a damaged order, payment will be made directly into your nominated account within 48 hours of receiving your returned item, not including return shipping costs. 

Every endeavour is made to ensure accuracy with the supply of your order. In the regrettable case an error does occur with an item in your order ie. incorrect print size or limited edition number, please contact hello@sarahbraybrook.com immediately for a swift resolution.